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You may return most new, unopened items within 30 days of deliveray for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
My Secret Screaming O Vibrating Lip Balm is a super-powered discreet mini vibe that looks just like ordinary lip balm. With an ultra-soft and squishy tip, this massager delivers intense targeted vibration with a whisper-quiet motor that buzzes at one incredibly strong speed. Travel-friendly compact and portable this Lip Balm Vibe will give you a fresh-faced look that could only come from The Screaming O. Keeping a secret never felt so good.
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