Fast shipping in all over the world
You may return most new, unopened items within 30 days of deliveray for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
ID Jelly knows how to hold on for the wildest of rides thick personal lubricant will stay in place where others just slip around. This formula uses the same one found in our best-selling FDA 510K approved ID Glide with an altered consistency. It is everything you have come to expect from our brand name. The thick texture of this product makes sure that it stays where you put it. It is specially designed to stay in place and will find a great home with consumers who desire a thicker lubricant but want to steer away from silicone-based formulas.
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